General conditions

Reductions for children:
  • Children under 2 years: 100% discount
  • From 2 to 5 years: 50% discount
  • From 6 to 8 years: 30% discount
  • From 9 to 14 years: 20 % discount
Children/adults receive with 2 full paying adults in the parents' room the discounts given when they sleep in the extra bed. The discounts are based on the current daily rates.

Plus tourist tax payable on departure:
Persons aged 14 years and over will have to pay a tourist tax of 3,00 € per person per night. This fee is not included in the price: it is only payable on departure.

Single room € 4,00 per day. Double room for one person € 25,00 per day.

We accept cash, bancomat, Visa, Eurocard and Mastercard credit cards.

Our bank arrangements: CASSA DI RISPARMIO DI BOLZANO BIC: CRBZIT2B077 IBAN: IT 32 N 06045 58181 000000093000.

Reservation coditions: ​
The booking reservation is valid only with our written confirmation and your deposit of 30% of the total amount of the reservation. In case of cancellation, the deposit will be kept entirely by the accommodation.
Cancellation policies:
  • For cancellations made up to 31 days before the date of arrival, no additional fee will be charged.
  • For cancellations within 30 to 15 days prior to arrival, 30% of the total booking will be charged.
  • For cancellations within 14 to 8 days prior to arrival, 60% of the total booking will be charged.
  • For cancellations within 7 days prior to arrival, 70% of the total booking will be charged.

Anticipated departure or delayed arrival:
In case of no­show, late arrival or premature termination of the journey all unused days of travel arrangements including meals will be charged at 100%.

Trip cancellation insurance:
Occasionally, something can happen before the start of a trip. With our trip cancellation insurance you are financially covered. Should a booked stay at a hotel be delayed, or even not taken up or prematurely broken off, cancellation charges can be redeemed. In order to save you any expenses in such cases, we recommend you take out this trip cancellation insurance, with which you are covered by the Europäische Reiseversicherung's travel insurance.

Check in & check out:
The rooms are available from 2pm onwards. In case of arrival after 7pm please inform us in advance. On your departure day, you are kindly requested to leave your room by 10am.

Dogs and cats are admitted for an extra charge of ca.€ 20,00 final.

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